Tag: reputation

User Reviews: How Important Are They?

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Online Reputation Management

This week our comrades from Trustpilot have sent us some insights and a very interesting inforgraphic on customer feedback and its impact on your business. They particularly highlight that reviews and feedback are not only important for B2C businesses, but also for B2B companies. According to Trustpilot, today’s customers define the businesses they buy from, whether their comments come through social media, forums or online reviews. Engaging with this conversation…

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